Terms and Conditions - Harrow House Clearance
Welcome to Harrow House Clearance. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with the following terms:
1. Services Provided
Harrow House Clearance offers comprehensive house clearance services, including the removal, disposal, and recycling of unwanted items.
1.1 Scope of Services
- Residential clearance
- Commercial clearance
- Estate clearance
- Specialist item removal
2. Booking and Reservations
To book our services, clients must provide accurate information and confirm their appointment dates. All bookings are subject to availability.
2.1 Confirmation
Upon booking, a confirmation email or message will be sent to the client outlining the scheduled services.
3. Payment Terms
Payment is required upon completion of services or as agreed upon during the booking process.
3.1 Acceptable Payment Methods
- Credit/Debit Cards
- Bank Transfers
- Cash Payments
3.2 Late Payments
Late payments may incur additional charges. Clients are encouraged to settle invoices promptly to avoid disruptions.
4. Cancellations and Rescheduling
Clients may cancel or reschedule services with at least 24 hours' notice. Failure to provide adequate notice may result in cancellation fees.
4.1 Cancellation Fees
Cancellation fees apply if services are canceled within less than 24 hours of the scheduled appointment.
5. Liability
Harrow House Clearance is committed to providing high-quality services. However, we are not liable for any unforeseen damages or losses beyond our control.
5.1 Insurance
We carry appropriate insurance to cover accidental damages during the clearance process.
6. Client Responsibilities
Clients are responsible for ensuring access to the property and the removal of any restricted or hazardous items not covered in our services.
6.1 Restricted Items
- Asbestos-containing materials
- Hazardous chemicals
- Perishable goods
7. Privacy Policy
We respect our clients' privacy and are committed to protecting personal information collected during the provision of services.
7.1 Data Protection
All personal data is stored securely and used solely for the purpose of providing and improving our services.
8. Dispute Resolution
Any disputes arising from our services will be addressed through mediation and, if necessary, arbitration in accordance with applicable laws.
8.1 Governing Law
These terms are governed by the laws of the jurisdiction in which Harrow House Clearance operates.
9. Changes to Terms and Conditions
Harrow House Clearance reserves the right to modify these terms at any time. Clients will be notified of any significant changes.
9.1 Notification of Changes
Notifications will be sent via email or through our official communication channels.
10. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Effective Date: April 27, 2024