Privacy Policy - Harrow House Clearance

At Harrow House Clearance, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

Information We Collect

We may collect and process the following types of personal information about you:

Personal Identification Information: Name, address, phone number, email address.
Transactional Information: Details of the services you have requested, invoices, and payment information.
Usage Data: Information about how you use our services, such as browser type, access times, and pages viewed.
Communication Data: Records of correspondence between you and our team.

How We Use Your Information

Your information is used to:

Provide and manage our house clearance services effectively.
Process payments and manage your transactions.
Improve our website and services based on your usage patterns and feedback.
Communicate with you regarding updates, promotions, or important information related to our services.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given explicit consent for specific purposes.
Contract: For the performance of a contract with you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our business, conducting our services, or servicing you.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes secure servers, encryption, and access controls to prevent unauthorized access, disclosure, alteration, or destruction of your data.

Your Rights

You have the right to:

Access: Request copies of your personal data.
Rectify: Request correction of any inaccurate or incomplete information.
Erase: Request deletion of your personal data under certain conditions.
Restrict Processing: Request that we limit the processing of your information.
Object: Object to the processing of your data for specific purposes.
Data Portability: Request transfer of your data to another organization.

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not directed towards individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our official communication channels.